Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and Limau77 ("the Platform", "the Company", "we", "us") governing your access to and use of the Limau77 website accessible at https://limau77.cam and all associated gaming services, promotions, and content offered therein (collectively, "the Services").

By accessing the Limau77 platform, creating a player account, making a deposit, or participating in any game or promotional offer, you confirm that you have read, understood, and unconditionally accepted these Terms in their entirety. If you do not agree to any part of these Terms, you must immediately cease use of the platform and close your account.

These Terms should be read in conjunction with our Privacy Policy and our Responsible Gambling Policy, which form integral parts of the overall agreement between you and Limau77.

In these Terms, the following capitalised terms shall have the meanings assigned to them below unless the context otherwise requires:

To be eligible to register and maintain an Account on Limau77, you must satisfy all of the following requirements at the time of registration and on a continuing basis throughout your use of the Platform:

• You are at least 21 years of age. Limau77 enforces a strict minimum age requirement of 21 years in accordance with responsible gambling standards applicable to casino and sports betting activities. We reserve the right to request documentary proof of age at any time.
• You are a natural person with full legal capacity to enter into binding contracts under the laws of your jurisdiction.
• You are not resident in, or accessing the Platform from, a Restricted Territory where online gambling is prohibited under applicable law.
• You are not an employee, officer, director, agent, or immediate family member of any employee of Limau77 or any of its affiliated gaming software providers.
• You are not acting on behalf of any third party; all gaming activity on your Account must be conducted solely by you in your own name and for your own account.
• You have not previously had an Account terminated by Limau77 for breach of these Terms or any applicable policy.

Each Player may register only one (1) Account on Limau77. The registration of multiple accounts ("multi-accounting") by the same individual, whether using different names, email addresses, or payment methods, is strictly prohibited and will result in the immediate suspension of all associated accounts and forfeiture of any balances held therein.

During registration, you are required to provide accurate, complete, and current information including your legal full name, date of birth, residential address, email address, and contact number. You undertake to notify Limau77 promptly of any changes to this information by updating your account profile or contacting customer support.

You are solely responsible for maintaining the security and confidentiality of your account username and password. You agree to:

• Select a strong, unique password and not share it with any third party;
• Log out of your Account after each session, particularly when using a shared or public device;
• Enable two-factor authentication (2FA) where offered by the Platform;
• Notify Limau77 customer support immediately upon becoming aware of any suspected unauthorised access to your Account.

Limau77 shall not be liable for any loss or damage arising from your failure to comply with the account security obligations set out above.

Limau77 accepts deposits via a range of payment methods available to Malaysian players, including but not limited to: Touch 'n Go eWallet, Boost, GrabPay, DuitNow QR, FPX (online banking), and direct bank transfers from Maybank, CIMB, Public Bank, and Hong Leong Bank. Cryptocurrency deposits in USDT and BTC are also supported.

The following conditions apply to all deposits made to your Limau77 Account:

• All deposits must be made using a payment method registered in your own legal name. Third-party deposits are strictly prohibited.
• The minimum deposit amount is RM 30 unless otherwise specified in a promotional offer.
• Limau77 reserves the right to request documentary verification of any deposit, including bank statements or e-wallet screenshots, as part of our anti-money laundering obligations.
• Deposits made in error cannot be reversed once processed. Players are responsible for ensuring the accuracy of all payment instructions.
• Limau77 does not charge fees for standard deposits; however, your payment provider may impose transaction charges for which Limau77 bears no responsibility.
• All Account balances and transactions are denominated in Malaysian Ringgit (MYR/RM) unless a specific game or promotion is noted as operating in an alternative currency.

Players may request withdrawal of their real-money balance (net of any Bonus Funds subject to outstanding wagering requirements) at any time, subject to the following conditions:

• Your Account must have completed KYC verification in full before any withdrawal request will be processed.
• Withdrawals must be made to a payment method in your own name, consistent with your deposit method where technically possible.
• The minimum withdrawal amount is RM 50. There is no maximum withdrawal limit for verified accounts, though large withdrawals may be subject to additional verification checks under our anti-money laundering policy.
• Standard withdrawal processing time is within five (5) business minutes for DuitNow and e-wallet methods on verified accounts. Bank transfer withdrawals may take up to one (1) business day. Cryptocurrency withdrawals are typically processed within thirty (30) minutes, subject to blockchain network conditions.
• Limau77 reserves the right to delay or withhold any withdrawal pending investigation if there is reasonable cause to suspect fraudulent activity, bonus abuse, or a breach of these Terms.
• If an Account is closed or suspended, withdrawal of legitimate funds will be processed following completion of any applicable investigation period.

Limau77 offers a range of bonuses and promotional offers to new and existing players. All bonuses are subject to the specific terms disclosed at the point of offer as well as the following general conditions:

• Wagering Requirements: All Bonus Funds are subject to a wagering requirement before they become withdrawable as real money. The applicable multiplier (e.g., 10x, 18x, 35x) is specified in each individual promotion's terms.
• Game Contributions: Not all games contribute equally toward wagering requirements. Slot games typically contribute 100% of the wager placed; table games such as Baccarat, Blackjack, and Roulette may contribute at a lower percentage. Specific contribution rates are set out in each promotion's full terms.
• Bonus Abuse: Any attempt to abuse the bonus system — including but not limited to coordinated wagering, arbitrage betting, or deliberate exploitation of promotional mechanics — will result in the cancellation of the relevant bonus and may result in account suspension.
• One Welcome Bonus Per Player: Welcome bonuses are limited to one per player, per household, per IP address, and per payment method. Creating duplicate accounts to claim multiple welcome bonuses constitutes a breach of these Terms.
• Expiry: Bonus Funds and any associated free spins not used within the validity period specified in the promotional terms will be forfeited without compensation.
• Right to Withdraw Offers: Limau77 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice, provided that players who have already accepted and begun fulfilling the conditions of an active bonus will not have that bonus cancelled retroactively.

All games available on the Limau77 platform operate under the rules published within the game interface and applicable provider documentation. In the event of any conflict between a game's displayed rules and these Terms, the game's specific rules shall prevail in respect of gameplay mechanics only.

All electronic games use an independently certified Random Number Generator (RNG) to determine outcomes. The published Return to Player (RTP) percentages represent long-term theoretical return rates and do not guarantee any specific outcome for an individual gaming session.

In the event of a technical malfunction, disconnection, or system error during an active game round:

• Game outcomes may be voided if the round cannot be completed and verified;
• Limau77 will take reasonable steps to restore valid game states where technically possible;
• Limau77 shall not be liable for losses caused by technical failures beyond its reasonable control, including but not limited to internet service interruptions at the player's end.

Sports betting markets are governed by the sporting event rules and settlement procedures published within the sportsbook section. All bets are settled based on official results from the relevant sporting authority.

The following activities are strictly prohibited on the Limau77 platform and will result in immediate account suspension, forfeiture of funds, and where applicable, referral to relevant law enforcement authorities:

• Registering or using an Account if you are under 21 years of age;
• Registering multiple accounts or assisting any other person in doing so;
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform or gain any advantage not available to standard players;
• Colluding with other players to manipulate game outcomes in any game category;
• Exploiting software errors, display errors, or game mechanics in a manner not intended by the game design;
• Using the Platform to launder money or conduct any transaction associated with criminal activity;
• Engaging in "chargebacks" — reversing legitimate transactions with your bank or payment provider after receiving the corresponding gaming value;
• Impersonating any other person, including other registered players or Limau77 staff members;
• Engaging in any form of harassment, abusive language, or threatening behaviour toward Limau77 staff or other players through any channel.

Limau77 reserves the right to suspend or permanently close any player Account at its reasonable discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms;
• Failure to complete KYC verification within the required timeframe;
• Suspected fraudulent activity, money laundering, or collusion;
• Failure to satisfy account eligibility requirements;
• Compliance with a legally binding order from a regulatory or law enforcement authority.

You may voluntarily close your Account at any time by contacting customer support. Upon closure, any remaining real-money balance (excluding Bonus Funds subject to incomplete wagering requirements) will be returned to you via your registered withdrawal method within five (5) business days, subject to completion of any outstanding KYC requirements.

Self-exclusion requests made pursuant to the Responsible Gambling Policy are irreversible for the duration of the selected exclusion period and will be honoured as a priority matter.

All content displayed on the Limau77 platform — including but not limited to logos, trademarks, service marks, game graphics, text, software, databases, sound recordings, and visual materials — is the exclusive intellectual property of Limau77 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial gaming purposes only. This licence does not include any right to:

• Copy, reproduce, distribute, or create derivative works from any platform content;
• Use any automated data collection tools including web scrapers or crawlers on the Platform;
• Use Limau77 branding, trademarks, or logos for any commercial purpose without prior written authorisation.

To the fullest extent permitted by applicable law, Limau77's aggregate liability to any Player in connection with these Terms or the use of the Platform shall not exceed the total amount deposited by that Player to their Account in the twelve (12) months preceding the event giving rise to the claim.

Limau77 shall not be liable for any indirect, incidental, special, consequential, or punitive losses including, without limitation, loss of profits, loss of data, or loss of business opportunity, whether arising in contract, tort, or otherwise, even if advised of the possibility of such losses.

Nothing in these Terms excludes or limits liability for fraud, death, or personal injury caused by our negligence, or any other matter where such exclusion is prohibited by applicable law.

Limau77 is committed to promoting responsible gambling and providing a safe gaming environment for all players. As a condition of using the Platform, all players agree to engage with the Platform's responsible gambling features and to seek help if their gambling behaviour causes concern.

The Platform provides the following responsible gambling tools, accessible directly within your Account settings:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit caps;
• Session Time Reminders: Configure notifications at specified session intervals;
• Cooling-Off Period: Temporarily restrict access to your Account for a defined period;
• Self-Exclusion: Permanently or temporarily close your Account from all gambling activity.

For full details on responsible gambling tools and support resources available to Malaysian players, please read our dedicated Responsible Gambling Policy.

Limau77 reserves the right to amend, update, or replace these Terms at any time. Where material changes are made, registered players will be notified by email to the address held on their Account, or by a prominent notice displayed upon next login to the Platform.

Amended Terms take effect from the date published on this page unless a later effective date is specified. Your continued use of the Platform following notification of a change constitutes your acceptance of the revised Terms. If you do not accept an amendment, you must cease using the Platform and request account closure before the effective date of the change.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the jurisdiction in which Limau77 holds its gaming operating licence.

In the event of any dispute between a Player and Limau77 regarding gameplay outcomes, bonus settlements, or account matters, the Player should first contact customer support to seek resolution. Limau77 commits to responding to all formal dispute submissions within five (5) business days.

Where a dispute cannot be resolved through the internal complaints procedure, it may be referred to the relevant dispute resolution body specified by Limau77's licensing authority.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact our customer support team through the following channels:

• Email: support@limau77.cam (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week via the live chat widget on the Limau77 website
• Response Time: All written enquiries are acknowledged within 24 hours and resolved within five (5) business days wherever possible

For responsible gambling support resources, emergency help lines, or self-exclusion requests, please visit our dedicated Responsible Gambling page.